FAQs

Q: How is the Gurdoo company?
A manufacturer with tens of technicians professionally in each product line.
And we also cooperate with our professional factory for more than a decade with adequate and stable supply.

Q: What certifications do you have?
ISO9001, CE, RoHS, GB, CO, FTA certifications etc.
100% quality check and durable testing by the QC department before each shipment.

Q: What is the Gurdoo products warranty?
Video technical support, Online support.
After-sales and technicians are available to solve any questions or problems you meet.

Q: What are your payment methods?
Accept payment via T/T (Bank transfer), Western Union, Money Gram, and Transfer Wise;
Accept L/C at sight (bulk order).

Q: Is it possible to customization for special orders?
Yes, OEM or ODM will be supplied based on your detailed drawings.

Q: What material or type should we choose?
If you are not sure about the material or type needed, please kindly supply more details about the working condition and application.
Then our technical staff will check and offer you the most suitable material or type.

Q: How long is your production time?
1-3working days for sample order;
3-5working days for bulk orders when goods are available in stock;
10-25working days for bulk orders which needed to be produced.

Q: What are the shipping methods?
5-30 days by sea to your nearest seaport
5-25 days by railway to your nearest station
1-3 days by air to your nearest airport
3-5 days by express to your doorstep